Comments
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Hi @Carol-38 and thanks for the tag. This looks like a different issue from the Facebook login problem we’ve been looking at. Hi @mel5277 , thanks for sharing the screenshot. Since you’re playing through Facebook, could you please try the following first? Clear your browser cache and cookies Restart your computer Try…
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Hi @Cecie I left an update yesterday here: And I also updated the top message as well:
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Hi @LilWheels Your kind words have truly made the Queen smile 🤗 I’m so glad @Alex_The_Witch was able to work some magic and help restore your joy and confidence in the game. Thank you as well for your patience and good humour while we got everything sorted. May your levels be sweet, your Gold Bars behave themselves, and…
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Hi @christinewupp , thank you for starting the poll and for keeping the feedback together. I’m keeping an eye on this and on the other comments coming in about the new visual effects. I’ve already shared the first round of feedback with the team, and I’m continuing to collect more examples, especially around the flashing…
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Hi @LilWheels I’m on it, and I’m really sorry this is taking so long. I’ve reached out to the Player Support team again and asked them to review your case as soon as possible. Please hang in there. I’ll make sure someone gets back to you.
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Hi @Carol-38 yes, that’s exactly what I meant. I was checking whether the comments inside the Ideas discussions are visible again when you open them. Thank you for confirming that you can now see everything 😉
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Hi @Alienscar and @Carol-38 can you please confirm whether you can now see the comments when opening the affected discussions, or if the issue is still happening? I'm following up on this while FluffyDinosaur is away!
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Hi @runkule , I’m sorry your purchase didn’t arrive. Please contact Player Support directly so they can check the transaction and help you with the missing purchase or refund request. Open the game, go to your Profile → Account Help Center → choose the article about purchases, scroll to the bottom, and tap Chat With Us.
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Hi @Carol-38 you’re right, it does take a while 😅 It’s still in the works and I’ve shared all the feedback with the team. There’s been talk of doing something a bit different this time, but nothing I can share publicly yet. I’ll poke them again now and see if there’s any update I can bring back here. Hopefully I’ll have…
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Hi @stephanie2024 Thank you for sharing the screenshots. I’ve had a look, and from what I can see, your game does have several features and options available at the moment, including events on your map, the Episode Race, the Booster Wheel, Chocolate Box, Color Bomb series, Pins… I understand that the features you’re…
