QueenB

Community Manager

Hi @Carol-38 and thank you for taking the time to explain this and for sharing the examples with Wertz and Vicky. This is not something the studio can easily check without a specific example, as lives can be affected by several things, including how each player is connected to the game. To help me raise this properly,…

Hi @Irksome Which device are you playing and and do you mind sending me a screenshot of the pop up that is stuck so I can have a closer look please? Thank you!

Hi everyone, here is the latest update about the extra moves spin wheel. Yes, this feature is still being tested. We are still following this discussion, and the feedback shared here continues to be passed on to the team. One of the main points raised is the number of extra moves offered through the wheel. The team is…

Hi @HM100 , Thanks for sharing all of this, really interesting to read your experience with the Expedition events, especially from the top of the map. It’s helpful to see how Volcanic Panic Saga Adventure is working for you compared with previous events, and I’ll make sure your feedback is shared with the team. I also like…

Hi @tank45b Thanks for sharing your thoughts and for including the screenshot. I’ll make sure your feedback about the event levels is passed on to the team. We appreciate you taking the time to let us know how the event feels in your game.

Hi @MiladyR and welcome back 🤗 I hope you’re enjoying your summer too. It’s really nice to hear that the Bubblegum Season has helped keep you motivated to play. I’ll be happy to pass your kind words on to the team behind it 😍

Hi @Racoon7 I’m happy to hear you’re enjoying the Bubblegum Season! And yes, the Pin Trades would be lovely to see again. I’ll make sure that feedback is shared with the team 😉

Absolutely @teeweiping and I’m sorry you didn’t get to enjoy the Bubblegum Season. I really appreciate you sharing the screenshots from your game. You can go ahead and request the badge to add it to your collection ☺️

No need to worry about finding the ticket number @LilWheels Christinewupp was referring to the reference number connected to your messages with Player Support. I’ve already contacted the Player Support team and asked them to have another look at your case and the messages you’ve sent. Please hang in there and keep an eye…

Hi @sharonfenech When you moved to your new phone, did you sign in using the same King account or Facebook account that you used on your previous device? Please also let us know which level you had reached before changing phones and which level the game is showing now. This will help us understand whether your progress has…