QueenB

Community Manager

Hi @mlipst Thank you for taking the time to explain what has led you to this decision. After playing for so many years and reaching level 20,739, I can understand why this is not a decision you have made lightly. You have shared clear feedback about level difficulty, the number of hard levels within an episode, fewer…

I understand where you’re coming from. It can be frustrating when Star Tournament levels are the only levels available, but they do not count towards features such as the Chocolate Box or Weekly Contest. This feedback has already been shared with the team, and they are aware of how this affects players who have reached the…

Thanks for the screenshot 😀 Just as @Carol-38 said, it will start with the Classic box! Tomorrow new levels will get released so hopefully that will be enough 😉

Hi @poohbearq sorry to hear you’re stuck on level 7189! Could you share a screenshot of the level as it appears in your game? That will help us see exactly what you’re dealing with, and then we can take a closer look and see what tips the Community can offer. Also, when you say no boosters, do you mean that you don’t…

That’s an interesting observation @Carol-38 👀 I hadn’t noticed this myself, but now that you’ve pointed it out, I’ll keep an eye out to see whether I notice the same pattern. It could simply be that some players created their Community accounts years ago but never posted, or have only recently decided to return and join…

Thanks Grace 😀 I've passed it to the team and I'll get back to you once I know more!

Hi @smagaster01 and thank you for letting me know. We received confirmation from the team on 31 July that level 7007 had been adjusted, so if you're still seeing the same issue, I'd like to take another look. Could you please share: a screenshot of the level showing what you're seeing the device you're playing on (iPhone,…

Hey @noa_levi_agozi , Thanks for flagging this. We’ve also passed Level 9017 to the team, and it’s currently being looked into. Please keep an eye on the game for any updates, and let us know here if you notice any changes.

Hey @weedo616 , If you’re still stuck on Level 9017, just to let you know that we’ve flagged the level to the team and it’s currently being looked into. Please keep an eye on the game for any updates, and let us know here if you notice any changes.

Hi @christinewupp and @MannyFae 🙏 Thank you both for taking the time to collect these examples and bring them together here. I really appreciate the work you’ve put into documenting the different levels and reports. I’ve passed the feedback on so it can be looked into. This may take some time, but we’ll keep an eye on the…