QueenB

Community Manager

Hi @Jasam2025, hope you had a great weekend 😊 I’ve heard back from the team, and you were right to flag it. Unlimited Lives are currently not working as expected during Star Tournament. This means that even if the Unlimited Lives timer is showing in your game, Star Tournament may still use your normal stored lives instead.…

I'm so sorry I missed your tag @Wertz and you will be happy to know that I have added the Pins badge to your profile 😉

Hi @kuzey_44 , thanks for sharing the screenshot. The message says that something went wrong while sending the friend request. This can sometimes happen if there’s a temporary connection issue or if the request cannot be sent at that moment. Please try closing and reopening the game, then check that your game is updated to…

Hi and thanks for sharing the screenshot. It looks like the game is getting stuck on the Season Pass reward screen and the buttons are not responding. Could you please try fully closing the game app and opening it again? If it still happens after restarting, please let me know: Which device you’re playing on Which game app…

Hi @Spinnifix , I understand what you’re saying, and you’re right that our House Rules currently say that the Community should be in English. As Christine mentioned , we used to have an automatic translation option for some languages, but this was lost after the platform change. Because of that, we’ve become a little more…

Thanks, that makes sense, and I’ve added an option for players who have the feature but are not interested in trading, so they can vote too. Appreciate you pointing that out.

Hi @Manoletecohete thanks for checking and coming back to me. I’m really sorry, I know you were excited for the Bubblegum Season. From what you’ve shared, it looks like this season content isn’t available in your game at the moment. Some events, seasons, and visuals may not appear for all players at the same time, even…

Thanks for sharing your experience @CalebMurdock It is interesting to hear how changing the way you play has changed your relationship with the game. Everyone finds their own balance, and we appreciate you taking the time to share your perspective with the community.

Thank you, that would be really helpful. Could you also let us know which device you are playing on, Android or iOS? It would also help if you can tell us which game app version you have installed. We will check this with our Ads team and see if there is anything that can be done here.

Hi @umamugilsorry to hear you are seeing the same issue. Could you please let us know if your game was connected to a Facebook or King account?