Comments
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Hey @Blungo 👋 Sorry to hear that level 17780 has been holding you back for a few days. It’s definitely a tough one! Do you want to share more about what’s making it so difficult (like blockers, move count, etc.), that way I know what feedback to share with the team. Hang in there 💪
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Hey 👋 Thanks for flagging this! I know level 18133 can feel pretty intense. The Studio has been reviewing some of the higher levels recently, so I’ll go ahead and pass this one along for a check. In the meantime, if you get the chance, could you share what’s making it feel impossible? Is it the number of moves, blockers,…
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Thanks for surfacing this and for the detailed examples 👀 This issue has been flagged to the Studio before, going back to when it involved cherries and not just the dragon levels. There’s already an investigation ongoing, and the team is reviewing older levels to update or tweak the level design logic so that this sort of…
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Alright... the votes are in, and you almost nailed it! 🐝 I originally planned to go full-on Option A - cleaning, decluttering, and channeling my inner organizing goddess. But then... 😅 the heat hit, and my productivity plans melted faster than chocolate in the sun. So yep, Option B it was: beach, soda in hand, zero…
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Hi @spocko Thanks for taking the time to share how you're feeling, really appreciate the honesty. Just wanted to check, was it the missing ads that did it for you? Also, would love to learn a bit about your gameplay (if you're up for it). What level are you on these days? Was there a specific moment or feature change that…
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Hi @nanapaula1663 We understand how frustrating that must be! Reinstalling the game is generally safe if your progress is saved to a Facebook or King account but please keep in mind: ✅ Your progress will be restored ❌ However, boosters are stored locally and will be lost unless previously backed up. If you’re unsure or…
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Hi @zishaan and welcome 😊 Could you share a few more details so we can better understand the issue? What’s the last level you completed? Are you using more than one device? Are your devices connected to Facebook or a King account? Have you updated your game app to the latest version? This info will help us investigate and…
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Hi @henrynihon Thanks for reaching out. Could you tell us a little more about what happened? Did the game freeze or crash? Were you unable to claim a reward you earned? Did you see any error message? The more details you can give us, the quicker we can help sort it out. Thanks 🙏
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Hi @athikom Thanks for your message and welcome to the Community! Could you please give us a few more details so we can better assist? For example: Which level are you currently on? Which devices are you using? Have you connected the game to a Facebook or King account? Once we know a bit more, we’ll do our best to help you…
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Excellent 🙌 Thank you very much for getting back to us so fast 🤗
