QueenB

Community Manager

Comments

  • Hi daybreaker 👋 Thanks for reaching out and that definitely sounds frustrating, especially if you were in the lead! I’d love to help figure out what might’ve happened. Just to check, did anything change recently, like: Traveling to a different country? Switching to a new device or reinstalling the game or changed the…
    in Cheated Comment by QueenB April 2025
  • From qualifiers to second chances to knockouts... this has been the most intense All Stars ever ⭐ And now we’re heading into Final Knockouts Round 2, starting Thursday April 17. One player. One chance. One final step to the ultimate final 🏆 Good luck to everyone still in, you’ve already proven you're All Star material ⭐💜…
  • Round 2 is right around the corner and it’s going to be 🔥🔥🔥 Big shoutout to everyone who made it through the first knockout 🥳 That leaderboard was no joke! Now it’s time to recharge, refocus, and get ready to compete again 💪 We start tomorrow, Thursday April 17 and only the top 1 moves forward. No pressure, right? 😅 Bring…
  • Hi Nobody1 😃 Great spot! You're absolutely right, we’ve had 60 new levels released these past two weeks instead of the usual 45. For now (and over the next couple of weeks), we’re releasing 4 episodes per week, that’s 60 sweet levels for our top players to enjoy! It’s not part of a permanent change just yet, but more of a…
  • Hi jimzapsalis and Welcome to the Community 😊 That’s a great question! At the moment, it’s not possible to share Gold Bars you’ve earned with friends in the game. Gold Bars are linked to your personal game progress and account. However, you can still send and receive lives and sometimes participate in team events where you…
  • Thanks for sharing your ID! I’ve had a look and can see that you’ve already contacted our Support team and that’s perfect! 🙌 They’re the best ones to help you with reward-related issues, and they’ll get back to you as soon as possible. If there’s anything else you'd like to ask here in the Community, feel free to reach out…
  • Hi vhanhquyen, welcome to the Community 👋 Great job completing all the Pin sets, that’s a big achievement 🎉 Sorry to hear about the issue with claiming your rewards. So we can take a closer look and help you out, could you please share your Game ID with us? Here’s how to find it: 👉 How to find your Game ID Once we have…
  • Hi esteerre70101 and thank you for reaching out and for your kind message. We completely understand your situation and truly appreciate your enthusiasm for the All Stars tournament. However, to ensure fairness and consistency for all participants, we are unfortunately unable to make exceptions regarding tournament access…
  • Hi ashilyas and Gizzy99 👋 Thank you both so much for confirming what you're seeing in your games and for taking the time to share the details, it really helps! I'm passing this feedback along to the Farm Studio so they can take a closer look. Your input is super valuable as we work to improve the experience for everyone!…
  • Hi realtormom4 and welcome to the Community 👋 Thanks for your question! You’re right that some older Kindle Fire devices may no longer be compatible with the latest versions of the game, especially if the device can’t update to a newer operating system. 🛑 The minimum required device is a Kindle Fire (2015 or newer) ✅ The…