QueenB

Community Manager

Comments

  • Hi MariaMtsweni192424, No, Candy Crush Saga does not pay players to play. It is a free-to-play game with in-game purchases and rewards, but you cannot earn real money from playing. Be cautious of scams that claim otherwise! Let me know if you have any other questions. 😊🍬
  • Hi Bahar9636, If your game isn’t connecting to the internet, try these steps: Check your connection – Ensure Wi-Fi or mobile data is working. Restart your device – Sometimes a simple restart helps. Clear cache – If you're on mobile, go to Settings > Apps > Candy Crush Saga > Clear Cache. Update the game – Make sure you're…
  • Hi ViVidu33, Ad features in Candy Crush Saga vary for different players as they are part of a test feature. If you're not seeing ads at level 16987, it could mean you're currently not in the test group for ads. Keep your game updated, as these features can come and go! Let me know if you have any other questions! 😊
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
  • Hi Jordy26, QueenB to the rescue 🐝 Please check your game now and see if you are now back at your current level. I've pinged the Player Support on your behalf and you should be back on track now 😉 Let me now what's the status 🙂
  • Hi cinpap😊 I hear you, those higher levels can be really challenging! Level 17044 definitely sounds tough. Have you tried any specific strategies, like focusing on clearing blockers first or setting up special candy combos? If you're still stuck, maybe some other players who have passed this level can share their tips!…
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for…
  • Hi JosX, hope you're doing good! Someone from the Player Support team will reach out to you soon ☺️