QueenB

Community Manager

Hi everyone, thank you for continuing to share your feedback here 🙏 I can see a few of you are asking whether you can be removed from the test group. I understand why you’re asking, especially if the extra moves spin wheel is affecting how you play or whether you want to continue playing right now. At the moment, we can’t…

Hi @Carol-38 , thank you for coming back and for explaining more. I understand you’re asking to be removed from the test group because the extra moves spin wheel is affecting how you want to play right now. We can’t manually remove individual players from a test group from the Community, but I am passing this feedback on,…

Hi @Carol-38 it is still being tested so not everyone has it ☺️

Me again @pageantnanny I just realized I think you may be asking about the Candy Crush Saga soccer contest we have running in the Community. You can read all the details and join the contest HERE Have a look there, and if you still have questions after reading it, feel free to ask 😉

Hi @Spinnifix , thanks for sharing this! That is useful feedback, but timing issues can be a little tricky for us to check without seeing exactly what happens in the game 🤔 If you get the 15-minute UFO booster again, could you please try to record a short video from the moment the booster activates? That would help us see…

Hi @vildenia , thanks for adding your report too. If you are seeing the same issue, please feel free to share the details Pummy and I asked for above. A screenshot of the level, your Game ID, and the device you are playing on would also help us understand what may be happening. Thank you ☺️

Hi @mezealot and thanks for sharing such a clear report and for adding the steps to reproduce. That is really helpful 🙏 Pummy has already asked for some useful details above, so I won’t repeat everything here. If this happens again, could you also share a screenshot of the level where the board becomes unresponsive, along…

Hi @pageantnanny and welcome to the Community! Could you please share a little more information so we can guide you better? Are you asking about an event in Candy Crush Soda Saga, or do you mean Candy Crush Saga? If you can, please share a screenshot of the soccer balls or the team screen you are seeing in your game. That…

I have to admit, Sue and Denize seem to be getting along surprisingly well 😄 The family photo made me laugh, but I think the concert scene is my favourite. It looks like they could headline the Candy Kingdom Summer Festival together 🎸🎤 Looking forward to seeing what you have planned for Denize's birthday tomorrow. You've…

Hi @Carol-38 Yes, I did see it and I have actually share this community post with the team so they are keepign an eye on the feedbacks we're getting 😉