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Snow_Rider Community Manager

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  • Could you please specify the model of your device? That would be really helpful for us! Regarding your question, we didn't intentionally change the blocks, but the resolution can vary depending on the device. This means that on some devices, blocks may appear clear, while on others, they might look a bit blurry. We need to…
  • @WeaverFairy @therapydog It seems that blocks might be different depending on a player's device. To investigate further, could you please share the device you use to play the game? 😊
  • Thank you both @WeaverFairy @therapydog for sharing the screenshots. Rest assured, I've forwarded them, along with your feedback, to the team.
  • Hello! I'm sorry to hear you're upset about not having Summer Petopia. I understand how frustrating it can be when you feel like you're missing out on the fun. The reason some players have Summer Petopia while others don't is due to an A/B test. Our team runs these tests to try out new things, which helps us make the game…
  • Hi there! I'm sorry to hear you're seeing different levels on different devices. I understand this can be confusing, so let me explain why this happens. Our Studio is always working hard to improve our games by introducing new features and gameplay elements. Very occasionally they may need to make certain tweaks to enhance…
  • It's me again! 😃 To help our team investigate further, could you please share some screenshots of the game @WeaverFairy @therapydog @sjt2586? Your input will be really helpful for us to understand and address the issue.
  • Hey Pet Savers, Thanks for sharing your feedback about the new design. We’re sorry to hear that some of you are finding the game blurry and difficult to play with. Your experience is important to us, and we appreciate you letting us know about this issue. We’ll make sure to forward your comments to our Studio team so they…
  • Bubblific News! Our team of wizards has cast their spells, and now the issue causing the game to freeze has been fixed! 🛠️✨ 🔮 If you encounter any more issues, here’s what you can do: Make sure your game is updated to the latest version. Try restarting the game and your device. Clear your app cache (don’t worry, this won’t…
  • Hey Pet Savers! 😻🐶 We’re a day late, but we’re excited to reveal our second week’s winners! Congratulations to @moe75 @Nico_G and @jeanps for sharing your favorite moments from Summer Petopia. Your Gold Bars are on the way! Want a chance to win next week? 🎉🐾 Share your best Petopia moment with us! 📸✨

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