Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/candy-crush-solitaire/discussion/507698/hints Thanks for the question! The Studio is currently A/B testing the feature with and without hints. This means the experiment applies to random groups of players, which is why johamilton and you're having different experiences. Do you prefer playing…
    in Hints Comment by Snow_Rider September 8
  • @Andres-2 it’s fixed! And it’s all thanks to you! Have a sweet day!
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/507844/udpdate-information Good catch, Andres! We'll update our Help Center article. Thank you! ☺️
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3397599#Comment_3397599 Great explanation Lynette! 🙌 @AnnieX Let us know if you manage to treat your pet! 🐾 Thanks as well for reporting the visual discrepancy between the main and event windows. I’ll share this with the team! 🙏 As for the Market, the…
  • https://community.king.com/en/pet-rescue-saga/discussion/507705/reported-pet-rescue-level-9097 Hi Pet Savers! 🐾 Thank you so much for sharing your feedback and experiences on Level 9097 🙏 Your input really helps us catch issues more quickly. The Studio is already aware of the lack of moves on this level and is taking a…
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3394303#Comment_3394303 Hey! Thanks so much for your question. New levels are arriving today for iOS, Windows, Amazon, and Facebook players. Unfortunately, Android users will need to wait a little longer. The new levels are expected to be released on Monday.…
  • Hi Witches and Wizards ✨ We’re aware that some of you are experiencing connection issues, and we want to reassure you that this is a known problem. The Studio is already investigating and actively working on a fix. 🛠️ We understand how frustrating this can be, and we truly appreciate your patience while the team works to…
  • Hi there! So sorry to keep you waiting 🙏 I’ve checked in with the team, and it looks like this issue is either an edge case or may be related to the device itself. To help, please make sure your device software is up to date, you’re running the latest version of the game, and you have a stable internet connection. If the…
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3393590#Comment_3393590 Thank you so much for sharing this great suggestion! While adding an in-game chat isn’t part of the Studio’s current plans, your feedback on coin requests is fantastic. I’ve just shared your comment with the Game Studio ☺️
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3392898#Comment_3392898 Love the feedback! Will definitely pass it along to the Studio team ☺️