Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3354998#Comment_3354998 Hi! Sorry to hear you’re missing out on Summer Petopia. It’s likely that you’re in an experiment group of randomly selected players, as the event isn’t available to everyone. Please make sure your game is updated to the latest version.…
    in 🏖️ Summer Petopia: Let’s Build the Cutest City! Comment by Snow_Rider July 4
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3355683#Comment_3355683 Hey Lynnete! I’ve reported this to the team. Would you mind sharing your CUIDs where you’re experiencing the issue so we can investigate further?
    in 🏖️ Summer Petopia: Let’s Build the Cutest City! Comment by Snow_Rider July 4
  • Hey Solitaire Crushers! Thanks so much for your patience and for sharing your device info, it really helped! The team has identified the root cause of the issue and is actively working on a fix. If all goes well, we can expect the fix to roll out next week! 💪 Hang in there! And save those dice for next week! 😉
    in ✅ Update the Game: Dice roll event broken? Comment by Snow_Rider July 3
  • Hi @Andres-2 @mute52 @hennessykat79 @ace1223 ! I’m so sorry to hear this. The Studio is actively working on a fix. To help us investigate further, could you please share your device model and software version? That info would be incredibly helpful, thank you! 🙏
    in ✅ Update the Game: Dice roll event broken? Comment by Snow_Rider July 2
  • https://community.king.com/en/candy-crush-solitaire/discussion/502446/cant-turn-off-hints Hey there! Thanks so much for sharing how you feel, I totally get where you’re coming from. I’ve just passed your feedback along to the Studio, and the good news is… they’re already working on it 😃 Keep an eye out, it might pop up in…
    in Can't turn off hints Comment by Snow_Rider July 1
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3353343#Comment_3353343 If you’re not seeing Bubblegum Buddies while others do, it’s likely due to A/B testing, where features are randomly shown to different players. It’s a common way to improve the game experience, and the good news is it’s always…
    in 🙋‍♀️You have Tips, Questions,Suggestions or New News ~ Lets Chat Comment by Snow_Rider June 30
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3351296#Comment_3351296 Thanks for your message and great question! If it seems like no one from your current team is part of our forum, you have a couple of options: you can create your own team and invite community members to join by posting about it…
    in 🙋‍♀️You have Tips, Questions,Suggestions or New News ~ Lets Chat Comment by Snow_Rider June 30
  • Ready for the summer fun? ☀️ (Spoiler)
    in 🏖️ Summer Petopia: Let’s Build the Cutest City! Comment by Snow_Rider June 30
  • Hello everyone! First off, a big thank you for your patience and for continuing to report this issue. Our team is actively working on a fix to restore things back to normal as soon as possible. While we work on resolving the issue, if you were affected and didn’t receive your Gold Bars, we kindly ask that you reach out to…
    in ✅ Update the game:No Gold Bars in Episode Race Comment by Snow_Rider June 30
  • Oh, that’s cool, you’re one of the few players who have Hi-Lo Hustle! 😍 I don’t have it yet either, but I’m definitely looking forward to getting it too, just like others. Enjoy! 😊
    in We have a new Event! Hi-Lo Hustle Comment by Snow_Rider June 30
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