Snow_Rider

Community Manager

https://community.king.com/en/pet-rescue-saga/discussion/475336/montana-misteriosa-no-esta-habilitada-hace-mas-de-3-meses-se-volvera-a-activar Hi there! Thanks so much for your question. We know how much everyone loves Mystery Mountain, and we totally get the disappointment if it suddenly disappears 😓 The reason this…

Hi @Belmont23! Oh that's frustrating! What device model do you use? Let's try these simple troubleshooting steps first: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead…

https://community.king.com/en/pet-rescue-saga/discussion/475329/estao-em-manutencao-faltava-02-dias-para-o-fim-da-missao-e-do-nada-acabou Hello! 👋 Could you please share which event you're referring to? 🤔

https://community.king.com/en/pet-rescue-saga/discussion/475289/retrieving-my-account-on-one-of-my-devices Hello! I’m so sorry to hear you experienced a freezing issue 😓 If you deleted the game but have an account, no worries—your progress is safe! Just sign back into your account to retrieve it. If you never connected the…

https://community.king.com/en/pet-rescue-saga/discussion/475223/why-wont-my-game-load Hi there! And welcome to our furry and purry community 👋 Are you still experiencing the issue? We had some players experiencing the same issue during Petopia, but now that the event has ended, the game should be back to normal. Let me…

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3191846#Comment_3191846 Oh you have more! Sure, no problem! As soon as you re-install the game, let me know, and pass the info to Player Support to help you out 😉

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3190940#Comment_3190940 Hi Ermie! Thanks for clarifying! Oh that's indeed frustrating to experience this type of problem. So yes, let's try re-installing the game and see if it helps! I see your inventory here, can you confirm that you have 19 Rainbow…

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3190030#Comment_3190030 Hi @Ermie58 👋 I hope you're doing well! Apologies for the delayed response. I can confirm that the new levels were released yesterday—there may have been a slight delay on your device. Are they available for you today? If not, the…

https://community.king.com/en/bubble-witch-saga/discussion/comment/3187616#Comment_3187616 Hi again! Thanks for hanging in there! 😊 If possible, could you share a screenshot showing the unsupported browser message? And just checking—have you created a King account? 🤔

Hey there! Thank you all for your patience! I wanted to clarify what’s been going on: many of you may remember the loading issue where the game got stuck at 62%. After a thorough investigation, the Studio found that this was caused by a duplication glitch, where lives appeared to increase with each login, even though they…