Comments
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Hi Ada! 😊 When you get to the end of the map, don't click on the star with the rainbow you see, this way you won't participate in the tournament. Unfortunately, Star Tournament levels are not counted as normal map levels and for this reason they are not counted towards the Weekly Contest.
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Hi @bblmom3 and welcome to our Community! 😊 Unfortunately when this happens it is necessary to repeat the level. The game will probably have looped after making a particular move.
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Hi @charlottedc95 ! 😊 I checked the level and the frog should actually be there. Check that you have the updated App and also turn off your device for a few seconds. Let me know if it works.
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Hi @KatheeCrusher and welcome to our sweet Community! 😊 You have to match the frog as a normal candy. When the frog eats enough candy it will get bigger, it will start to throb, and you can move it wherever you want. When the frog lights up, move it to the center of the squares above so that the licorice trapped by the…
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Hi @kausyKF and welcome to our Community! 🤗 The badge/banner should automatically appear in-game, but sometimes it may take longer to change. Try passing a few more levels and then replaying level 5000, this might help to make it change.
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Hi @sidjim and welcome to our Community! 🤗 If you are referring to the game badge/banner, it will automatically be added to your profile photo. However, sometimes it doesn't update right away and it may take longer. (May be worth repeating level 10,000 to get it). If, on the other hand, you're referring to the 10,000…
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Hi @Lindsey_Powell and welcome to our Community!🤗 I checked the level and there are no problems, even the last cherry falls out. Try turning the device off and on again and let me know if it works. Also try to create a color bomb + a wrapped candy to pass the level, this will save you moves that you will need to drop the…
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You don't need Facebook, just log in with the email you used to create your King account the first time you downloaded the game. If you have never created a King account, please contact Player Support: Go to the Settings in the game and Help Center (the question mark below). Choose a topic and any of the FAQ:s. You'll then…
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Ciao Antonella@LaAnto and welcome to our sweet Community! 🤗 If your game was previously saved to a King account, you shouldn't have any problems recovering your progress. Go to the home screen and click at the bottom where it says "already have a King account" If, on the other hand, your game was not saved even in a King…
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Hi @shorttey and welcome to our Community! 😊 I'll try to ask you a few questions to understand what happened. Lost the progress of the last level you passed? Have you suddenly returned to level 1? Did some levels not sync?
