Tony_Mc

Hi Jeffrey, Thank you for sharing this here on King Care. This is great feedback. The latest news about this can be found here https://care.king.com/en/candy-crush-saga/time-bombs-not-dropping-on-1955 Our Game Studio has resolved this issue, the wait is now on the release of the update. Thank you for your patience and have…

in Candy Crush Level 1694 Comment by Tony_Mc October 2016

Hi Mylinda, Thank you for sharing this here on King Care. Please make sure you turn of your Caps Lock. I have sent you a private message which should appear in your inbox. Kindest regards and have a great Sunday, Tony - King Care Team

in ROAD BLOCK WAS TO RE-SET IN 30 DAYS..THIS IS THE 3rd TIME IT IS DOING IT AGAIN AND NOT RE-SETING Comment by Tony_Mc October 2016

Hi brindmore, Please confirm what model iPad your are using and especially the generation of your iPad. I pad 2 or lower isn´t supported anymore. You can still play our games on Facebook and King.com. https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Kindest regards, Tony -…

in why does candy crush keep crashing on my ipad Comment by Tony_Mc October 2016

Hi Azir, Thank you for sharing this here on King Care. I have sent you a private message which should display in your inbox. Kindest regards and enjoy your Sunday, Tony - King Care Team

in Candy crush freezing while making purchase for extra moves or purchasing 10 gold bars. Comment by Tony_Mc October 2016

Hi Janet, Thanks for sharing this here on King Care. I´m afraid there´s not much you can do from your end to solve this, as this is regarding an iPad2. The 512 MB RAM of the iPad2 is not enough to handle both the iOS version installed on your iPad2 and any or our current apps.…

in iPad 2 32gb keeps crashing when playing candy crush games Comment by Tony_Mc October 2016

Hi Laura, Thank you for sharing this here on King Care. I have sent you a private message which you should be able to see in your inbox. Kindest regards and enjoy your Sunday, Tony - King Care Team

in all my saved booster candies and gold were deleted!!! Comment by Tony_Mc October 2016

Hi Grant, Thank you for sharing this here on King Care. I have sent you a private message which should be visible for you in your inbox. Kindest regards and have a great Sunday, Tony - King Care Team

in Lost Comment by Tony_Mc October 2016

Hi Gayatri, Could you check again please? Have a great Sunday, Tony - King Care Team

in My android and my facebook account are not on same level Comment by Tony_Mc October 2016

Hi Tanaya, Please open the game again on your Android and make sure you connect it either to your Kingdom or your Facebook account ;-) Have a great Sunday, Tony - King Care Team

in #Lost game progress # Comment by Tony_Mc October 2016

Hi Mary, It generally isn´t us marking questions as solved. Either way, our Game Studio has fixed the issue as mentioned here https://care.king.com/en/candy-crush-saga/time-bombs-not-dropping-on-1955 The wait is now on the release of that update. Thanks for your patience and enjoy your Sunday, Tony - King Care Team

in Level 1694 Candy Crush Comment by Tony_Mc October 2016

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