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why does candy crush keep crashing on my ipad

brindmore

brindmore Posts: 1

Level 1

October 2016 in Support

I open the game to play and after it loads the screen goes black before I can even play

0

Answers

Tony_Mc Posts: 4,138

October 2016

Hi brindmore,
Please confirm what model iPad your are using and especially the generation of your iPad.
I pad 2 or lower isn´t supported anymore. You can still play our games on Facebook and King.com.
https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Kindest regards,
Tony - King Care Team

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