Comments
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Hi Laurence! You don't need to be connected to Facebook. If you want to save your progress and highscores online then King.com does it for you :-) Cheers
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Hi Sandra! Do you have the game connected to Facebook? If yes then all your levels are stored there. All you'll have to do then is to reconnect the game to Facebook. Just follow the steps on this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Cheers
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Hi Racheal! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers
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Hi Evi! Does this happen only on King.com or do you get the same error on Facebook? In most cases a reboot can solve the issue. Cheers
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Hi Dan! Connect the game with the highest score to Facebook to sync your progress, followed by a sync from your other game to Facebook. Please notice that boosters and messages can not be synced so you'll have to use them from the device you have them on. Cheers
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Hi Jay! Do you have the game connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to your device and you can now continue from the next level. Cheers
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Hi! I normally check YouTube for videos on how to solve a specific level. This way I have an idea of how the level works. Many times there are also some great advice in the comments section. Cheers :-)
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Hi Gábor! Try the steps in this thread: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Cheers
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Hi Katarzyna! What happens when you try to connect the game? This thread might help you out: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android You could also try switching from WiFi to mobile date to see if it fixes the issue. Cheers
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Hi Scooterpie! I have the old Flash version when I play on King.com and the new HTML5 on Facebook. Cheers
