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Please can you help lost levels on laptop through Facebook has reset to level one but luckily still the same level on my iPhone can you help
Describe your question in more detail here (at least 80 characters please)
Hi Racheal!
Looks like the game was recently updated to a new format.
There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update
Try clearing your browser cache and the game should work correctly again.
Cheers
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
