Hi I just told them I'd been stuck for ages and the level was impossible. They did say the usual keep trying, use your boosters etc. Then they just sent me the party poppers. Try emailing again and ask for some boosters cos you're really struggling. Hope you get some help because that level is the most frustrating one ever!
And I think they're designed to make us crazy 😂. They're really not worth wasting boosters on. The biggest mistake they have made is getting rid of the candy drops so we cant get extra boosters anymore. Really going off the game.