Hi Mainewil, Thank you for reporting this. We are currently investigating the issue. Until the issue has been resolved I suggest you play the game on a mobile device. Thanks for your patience and understanding. - Mark, Team King Care This happened to me as well, but I was playing the mobile version.
The same thing happened to me. I thought maybe it had to do with running out of possible moves while Rancid is present, but after watching your video that doesn't seem to be the case.