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I lost my progress when I changed my phone, anybody knows how to get it back?
I just changed my phone from iOS to Android and downloaded the game app but im on level 1... how do I get my 312 levels back?
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
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What is my User ID and where can I find it?
If you’ve ever had an issue with one of our games and have contacted us in the past, you may have been asked to provide your in-game user ID. This is a question often met with a little confusion, is it my email address? Is it my Facebook name? Don’t worry, we are here to clear that up. Your user ID is simply your personal…
