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How can I report an ad in my game?
At King, our players’ gaming experience is our priority. By reporting inappropriate ads, you provide valuable feedback that helps us identify and address issues promptly. We take swift action based on our players’ reports to protect you from potentially harmful or misleading advertisements and maintain a safe and enjoyable…
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Code of Conduct
* You must comply with the laws that apply to you in the location that you access our Services from. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions or, if applicable, stop accessing and/or using our Services. * You promise that all the…
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Residents of Virginia and other eligible states - How do I exercise my right to correction and deletion?
Residents of Virginia and certain other states (USA) have the right to correct or delete their personal information. You can submit your request by contacting us here or via email at privacy@support.king.com, and as described in the written notice we will provide it to you within 45 days after we receive your request.
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Virginia, Colorado, Connecticut, and other eligible state residents- How do I exercise my right to appeal?
Residents of Virginia, Colorado, Connecticut, and other eligible states (USA) have the right to appeal when they are not satisfied with our response to your request to access, delete, or portability of your personal information or when you make a request to opt out of targeted advertising. You can appeal our decision by…
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How can I exercise my right to opt out of targeted advertising in Virginia and other eligible states?
Residents of Virginia and certain other states (USA) have the right to opt out of the processing of their personal data for targeted advertising. Targeted advertising refers to the display of advertisements that are selected based on personal data obtained from your activities over time and across non-affiliated websites…
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How can I exercise my CCPA and CPRA “Do not sell or share my data” rights?
The California Consumer Privacy Act (“CCPA”), now known as California Privacy Rights Act (“CPRA”), gives residents of the US state of California the right to prevent businesses from selling their personal information to or sharing their personal information with third parties. King takes your privacy very seriously. In…
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How do I close or delete my Community account?
* Head over to the thread titled How do I close or delete my Community account? * Comment on the thread * Community Managers will do the rest * Check out this Community thread for more information about Community accounts. We want to take this opportunity to thank you for being part of our Community. We hope you’ve had…
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I got a notification about allowing tracking in my game – what does it mean and what do I need to do?
Recently, you might have received a notification in your game about tracking and personalizing your experience. In this article, we’ll offer answers to your common questions about this feature. Why did I get this notification? In iOS14, Apple introduced the “App Tracking Transparency” feature to iOS devices. This feature…
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How do I report abuse, offensive content or cheats?
When you play our games, you agree to our Terms of Use. Our Terms of Use help clarify a number of things about our games, including making sure our players are fun and friendly. We hope that all of our players play by the rules, but if they don’t, please report any abusive and inappropriate content using the ‘Contact Us’…
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How do I delete my player account?
Your player profile is crucial as it saves your progress, any items you've purchased like Gold Bars, and, if you have a King account, your purchase history and friends list. Please Note: Deleting your data is permanent and cannot be undone. Before you decide to delete your account, remember that you will lose all your…