Sapphire members and above will gain access to the Candy Jar where every month, you will be able to choose three different bonuses. As you climb the ranks of Royalty, your Candy Jar bonuses will increase in value. Please allow up to one hour for your bonuses to appear in the game.
How do I claim Candy Jar bonuses?
Once you unlock the Candy Jar, you will receive three bonuses a month. Candy Jar gives you the complete freedom to choose when you want to claim those bonuses within that month. You can claim them at the start of every month or save them for a time when you need them the most.
What bonuses are in the Candy Jar?
The Candy Jar is filled with timed boosters. The higher you climb the ranks of Royalty, the longer your timed boosters will last. Learn more about timed boosters, here.
When does the Candy Jar reset?
1st of the month, every month at 12am PT.
Do I have to claim all bonuses at the same time?
You have flexibility and control to claim your bonuses either all at once, or one by one. Just remember to claim them all before the Candy Jar refreshes on the first of the month.
I claimed my Candy Jar bonuses but I’m not seeing it in the game. How do I get help?
Candy Jar bonuses may take up to an hour to be delivered to your game. If you have not received your bonus in your game, please try to restart the Candy Crush Saga app and see if that resolves the issue.
When does the timer start for the time-limited bonuses I claim?
The timer starts on your time-limited boosters when you return to Candy Crush Saga and the bonuses are delivered.
What happens if I move up to a new tier in the middle of the month before the Candy Jar refreshes?
Your Candy Jar will update along with your tier status giving you the opportunity to claim a set of new, higher-valued bonuses. If you have already claimed all your bonuses that month, you will be able to claim a new set.
If you still have a query, please submit a request to Player Support. Our friendly team will be in touch as soon as possible.
What happens if I don’t claim all my bonuses before the Candy Jar refreshes?
You will lose your bonuses as they do not roll over month to month. You will still be able to claim new bonuses next month.
What games can I use my Candy Jar bonuses for?
All your Candy Jar bonuses can only be used in Candy Crush Saga.