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My game is taking longer to load!
Petopia is one of the most exciting events in Pet Rescue Saga, where you get to build and expand your very own Pet city. However, as your city grows larger, you might notice that the game takes a bit more time to load. Here’s how you can improve loading speed: * Free Up Device Storage: Ensure you have enough storage space,…
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Under Investigation: My Boosters are locked in Mystery Mountain!
Some players have reported that their Boosters appear to be locked when they play Mystery Mountain. Rest assured the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you! We’ll keep you updated in the Pet Rescue Saga Community. Thank you for…
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Under Investigation: I cannot harvest my vegetables in Petopia
We’re currently receiving reports from some players about not being able to harvest their vegetables in Spring Petopia. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.…
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Spring Petopia: How can I satisfy my pets' cravings?
Are you wondering how to satisfy your pets' cravings in the new edition of Petopia? Here's all you need to know to make them happy and win more rewards: In Petopia, you might find a quest called Treat-Your-Pet. While walking around in Petopia, you'll see that some of your pets seem to "dream" of something they'd like to…
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Where is Mystery Mountain?
Some of you have noticed that the Mystery Mountain event is missing in your game. But no worries! We plan to bring the event back in August. We understand that waiting might seem for too long, but in order to provide you the best experience, we need to temporarily disable the event. We greatly appreciate your understanding…
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Why don't I have this special event on my computer when I have it on my mobile?
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is very visible in media and considered by many as a mark of quality in gaming. Due to this, sometimes you'll see features, events, offers, and promotions which look like King branded items. Unfortunately, many of these are not genuine and we do as much as we can to ensure you are not misled. King only run…
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What types of extra games features can I find in my game?
Our Game Teams love to give you more of the game you love! To expand on your favorite games, they'll come up with new, innovative and exciting gameplay elements, events and challenges to put a spin on the game and test your skill for sweet rewards. Most events will appear for a limited period and carry a time window for…
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Why don't I have a new challenge but my friend does?
If you don't have a challenge but your friend does, don't worry - you won't be missing out. At King, we are constantly looking for ways to make our games more fun, interactive and challenging. Whenever we create a new feature, we always like to test it with a small group of players first, to make sure that they like it as…
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My special event just disappeared!
Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards. Here are some reasons why a special event can disappear: 1.-The time's up Special events will be visible only for a limited time, so try to keep up-to-date by checking your device notifications for…