pepper panic will not load the level im on just keeps saying loading and doesnt finish

Terri_Butts

i can get in the game i can send but it will not load so i can play my levelpepper panic will not load the level im on just keeps saying loading and doesnt finish 

Johnny_Ryall

Hello Terri. If your game isn't loading then please check out this little video that we have. It will give you some helpful tips on how to resolve in loading issues that you are having.

https://www.youtube.com/watch?v=OESCE4Jj2tU

Nga_Bui

No ways in video is effective. I am using laptop. My friend can play pepper panic saga with her facebook account. But when I log in by my Facebook account. It is not working anymore. It just shows loading and never finishes.

aCe

So it could be your laptop? My game loads up fine as well I have the King video bookmarked as a lot of those steps work when the games don't load. Clearing your cache and playing with only one or two tabs open is essential. 

Nga_Bui

Dear Ace, I mean my friend played this pepper panic on my laptop with her account and it worked well. However, I played this game with my account on my laptop itself but it was only loading and never finished

aCe

That is a little strange right? If you're not too worried about losing your boosters, I would delete the game from your Facebook account (click on the little cog next to the game in the menu) and then clear your browser cache, restart it and add the game to Facebook again. Try this and see if it loads. Let me know  

Kathy_Hoard

If i delete then all progress ive made will be gone!!!!!   any better answer/resolve issue????

aCe

If i delete then all progress ive made will be gone!!!!!   any better answer/resolve issue????

You won't lose your progress, Facebook saves your levels, even if you delete the app