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Pet resuce saga will not advance me on the game board.

JennifermeckJennifermeck Posts: 1
in Discussions & Support

I beat level 806 and currently on 818. Every time I play Facebook says I'm still on 806 there for the board will not advance. 818 is in the clouds. I logged out of fb. I shut phone off and on and nothing will work. I'm afraid if I uninstall it my progress will only be saved to 806 since that's where fb has me. Help. 

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Answers

  • Tune_DTune_D Posts: 1,090 Level 3

    Hi Jennifermeck,

    Which level are you on when you play the game on your Facebook on PC?

    Do you play connected to the Kingdom as well? If not, open the game app on your phone and go to settings. Select the orange/yellow Kingdom icon and choose an avatar and a nickname. Enter the email address of your choice and choose a password.

    That synchronizes your current progress so if you decide to reinstall, you can retrieve your progress by connecting to your Kingdom account.

    I'd first check for updates for your device and all your apps though.  

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