How to turn off and keep off sound effects for Pet Rescue

J.Zoltan__

How can I  turn  off and keep  off  sound effects  for  Pet Rescue ? I have selected  the off setting for sound  effects , it shows the check  mark  but I can  still  hear it. The  off setting  for the  music  works but not the sound  effects .  I have cleared  cache , then rebooted  my device, made no change. I went to my FACEBOOK settings  and confirmed I have selected app sounds  off. I've also not cleared cache  to see  if  that  made a difference , it doesn't . I don't  want  to  turn  the  sound  off  on my device because  I want to listen  to my music  while  playing  the  game .  It is only  a  problem  with  Pet Rescue  and it wasn't  always  this  way, this  issue started  maybe  a week  or so ago.

StuckInATree

That's a strange one, I just checked in my game on my Android device and both mute options are working for me. Have you checked for any updates or tried reinstalling the game?

goran204

how did u resolve it..same problem..I wanna listen to radio

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/2546909#Comment_2546909

Hi and welcome to the community.

You can turn off the settings from within the game but if that doesn't solve the issue, please could you start a discussion with your issue, as the previous one was that the music wouldn't stay off but it was an issue which has since been resolved. 🤗