I've never had this problem before.. I've bought gold to get boosters and this time I updated it asked if wanted to change my name i exited out of it and it took everything.. I'm ahead of lot ppl I'm on level 1603 never have I had this problem b4 and I've waited patiently for new levels and all and the game takes my stuff I've bought and I'm supposed b ok wit it no.. I love this game but if something isn't done I will delete it the problem on ur end.. I don't say anything bout lives y'all take from me but taken all my boosters is crap when I bought gold to buy the boosters!!!