Pet Rescue Saga

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Off-Topic

Changed iPhones and lost all of my progress

I logged in to my king account and synced my Facebook account, but all my progress is lost in candy crush, farm heroes super saga, and pet rescue. Please help

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Accepted answers

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JillyJill

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Thank you Tony for helping me out with this!

Tony_Mc

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Thanks JillyJill!

Tony_Mc

Hi Fig,

Thanks for posting your question here on King Care.

I have sent you a private message as I will need to check your account with you.

Kindest regards,

Tony - King Care Team

Fig_

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Yes, I have not changed my email. I logged in through my Facebook and all of my progress is lost on the app.

JillyJill

Hi Fig,

Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

Thank you,

Jilly

Accepted answers

All comments

JillyJill

Hi Fig,

Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?

Thank you,

Jilly

Fig_

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Yes, I have not changed my email. I logged in through my Facebook and all of my progress is lost on the app.

Tony_Mc

Hi Fig,

Thanks for posting your question here on King Care.

I have sent you a private message as I will need to check your account with you.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Thanks JillyJill!

JillyJill

Hi Fig,
Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com?
Thank you,
Jilly

Thank you Tony for helping me out with this!

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