Pet Rescue Saga

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Pet Rescue Saga

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
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Win Gold Bars and more!
Ideas
Help us make the game even better!
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Help

Alicia_Rotbasean

I have lost my booster and gold bars due to updates. This has happened twice to me now. I am very disappointed. Is there any I can recover what I lost.

Thank you

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Alicia_Rotbasean

Hello Alicia,
It looks like you have lost your connection to your Facebook/Kingdom account.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny

I am connected to Facebook. This doesn't bring back the items I have lost. I saved my boosters by leveling up. About 2 months ago I also lost my gold bars also. Can you please help get my boosters and gold bars back soon. Thank you

Hello Alicia,

It looks like you have lost your connection to your Facebook/Kingdom account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Welcome! 👋

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Accepted answers

All comments

Hello Alicia,

It looks like you have lost your connection to your Facebook/Kingdom account.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Alicia_Rotbasean

Hello Alicia,
It looks like you have lost your connection to your Facebook/Kingdom account.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny

I am connected to Facebook. This doesn't bring back the items I have lost. I saved my boosters by leveling up. About 2 months ago I also lost my gold bars also. Can you please help get my boosters and gold bars back soon. Thank you

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Quick Links

Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Off-Topic

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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