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I can’t advance to level 2 of Mystery Mountain. Once I hit “play” on level 2, the game ends & takes me back to level 1 even though I’ve advanced from level 1.
Hi Mishi,
Are you playing on iOS or Android?
I suggest you update the app to latest version and check the connectivity online. Have a look at this thread:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
We’re aware that some players are experiencing a black screen while engaging with Petopia. The Studio is actively looking into this and we’d need a bit more information from you to reproduce the issue 👇 If you’ve encountered this problem, could you please share: The device and model you’re playing on The version of the…
All of a sudden the option to use gold bars to continue a level is just GONE! I was getting massive amount of moves I could purchase w/ bars but now the option does not come up. It goes directly to level failed. I am sure I am not alone in this issue. Game glitch that needs immediate fixing PLEASE!!!!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
