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No bloks

ReijerinkReijerink Posts: 1 Newbie
edited July 2019 in Discussions & Support
 I have placed an order twice, and then you get 40 gold bars and some other tools but both times I have not had the gold bars so miss 80
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Answers

  • PummyRajPummyRaj Posts: 13,313 Farm Moderator
    Hello @Reijerink, Hearty Welcome to the Candy Soda section of our friendly King Community :)

    I am very sorry to hear that you have not received the purchased items!!  Please contact the King Customer Support through this link  https://soporto.king.com/contact

    You will have to fill out the given form.  Make sure you select the correct game you made the purchase.  Then enter the Topic with "Problems with Purchase", then Sub Topic with "Purchased items not received".  Then, explain a bit in the provided comment box!

    You will be receiving an automated response with a ticket number as acknowledgement.  Please wait for 2-3 days to hear from a real person.  If nobody has contacted you by then, send a reply to that automated email you have received as a heads-up :+1:

    Hoping for the Best!  Have a nice day/evening!

    ** If you need further assistance, tap on "type your Comment" box located below to write back.

    Signature - Moderators 2021 FHS PummyRajpng
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  • Hey! Would you like to give us your opinion?

  • Crazy Cat LadCrazy Cat Lad Posts: 9,239 Community Manager
    You can find more details about purchase issues here as well. 

    If you need any further help, please let me know here. Let me also know your Game ID in tat case. If you play on Facebook check here and on mobile like this. 


    🍬 Play Candy Crush Saga 🍾 Play Candy Crush Soda Saga 🍮 Play Candy Crush Jelly Saga
    👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
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