game

barbara46

my pet rescue has gone from 2333 back to the beginning to game 1

barbara46

Barbara 46 my Game ID is 1101955983 (EDITED) 

barbara46

My game cleared from level 2333 back to 1 how do I get back to 2333

Crazy Cat Lad

Hi @barbara46 !

Your game is saved on your Facebook account.

Have you tried reconnecting the game back to Facebook? 

If you have issues connecting the game, then try these steps to force the game to connect:

-Delete the Facebook app from the device
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again
-Open Safari and log in to your Facebook account through the browser
-Open the game and reconnect it to Facebook
-Once you're connected you can reinstall the Facebook app and continue using it if you wish

If the game still is not connecting, please try the steps above again, but delete both the Facebook app and the game app in the second step followed by clearing Safari cache etc. Please note that Boosters and Lives will be lost when you delete the game, as well game progress that yet haven’t been saved on Facebook or in Kingdom.

Let me know how it goes...