I can see the new levels on the change map tab. Why aren't they unlocking?

I can see the new levels on the change map tab. Why aren't they unlocking?

Answers

  • PummyRajPummyRaj Posts: 13,313 Farm Moderator
    Hello @1050nicole Hearty Welcome to the Pet Rescue section of our friendly King Community :) 

    I am sorry to hear that you are not able to access the new levels in your game!!  Are you playing on a PC or a mobile device?  

    Please provide your game user ID number, so that our game In-charge @Crazy Cat Lad can take a look into your game.  This link will help you to find your ID

    ** TO post back the details along with your ID, tap on "Type your Comment" box located below. 

    Hope you will be able to enjoy your game again!  Have a great rest of the day/evening!   

    Signature - Moderators 2021 FHS PummyRajpng
  • Hey! Would you like to give us your opinion?

  • 1050nicole1050nicole Posts: 3 Newbie
    My Id is 2113041504. I play on both a PC and mobile. Thanks alot.
  • Crazy Cat LadCrazy Cat Lad Posts: 9,239 Community Manager
    Hi @1050nicole and welcome to our Community!

    I checked your game in our system and it shows that you are on level 2592. 

    The Hobby Town map has levels until 2622. So you will need to keep playing a few more levels and when level 2622 is completed the next map will open. 
  • 1050nicole1050nicole Posts: 3 Newbie
    I have nothing past 2592 just the treasure chest sitting there! I can't get to any new levels. 
  • Crazy Cat LadCrazy Cat Lad Posts: 9,239 Community Manager
    @1050nicole Level 2592 is not yet completed in your game. You will need to complete the level and then you'll be able to open the chest and the next episode will get uncovered.  

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