Update app issue 😪

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466014#Comment_2466014

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466144#Comment_2466144

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466276#Comment_2466276

Please also give your game ID  (how to find your game ID) so we can give these details to the relevant support team.

mrsszpara

I can't get past this screen, I can't log in to get my player ID# but I play on my windows 11 Laptop

minawithcolors

Same issue

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2466852#Comment_2466852

Hi @mrsszpara on facebook your game ID is below the game, as pictured below:

It sounds like your problem is a different issue though as all the other players are on iphones.

Check your facebook app permissions to make sure they have not expired https://www.facebook.com/settings?tab=applications&ref=settings and if these are ok, make sure your browser is updated.

If all these fail, try playing in a different browser.

And, as a last resort, write to the support desk here: https://soporto.king.com/contact

Kaeleb

Today it is a little better but there is still room for improvement.

Gaby570

Same issue here in The Netherlands. Iphone 14 Pro Max.

every level with an extra challenge 😉

please update as soon as possible 🙏🏻

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/comment/2467987#Comment_2467987

They are aware of the issue and working on a fix, I hope it does not take too long 😿

Sunnydays22

Same issue I phone 14 Pro

Gaby570

I hope so too

vickyhaines

So frustrating, all these issues are putting me off playing now, you see the colour bomb but it won't explode