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No new levels on Facebook (fixed)
Snow_Rider
Posts: 2,643 
Hi players!
We've noticed that some Facebook players are having troubles getting to the latest levels. Unfortunately, we're currently facing some technical issues with the release of new levels on Facebook. We're extremely sorry for the inconvenience caused, as we know how eager you all are to take on new challenges and level up your game.
Rest assured that the team is doing their best to get these new levels to you as swiftly as we can. In the meantime, to keep enjoying the game, we'd recommend using other platforms.
We really appreciate it when you share your experiences, especially when things in the game aren't quite right. Thanks a ton for your understanding and patience!
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Comments
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Sharing heads-up with you: after releasing a new version on Facebook, it seems new levels are out and ready to be played. We're so sorry that it took time for us to investigate the problem, and we greatly appreciate your patience. If, for some reason, you're still not having new levels, please feel free to let me know.
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hello, haven't had the new levels this week and this day still nothing on facebook and the card to go to the old ones still doesn't work..
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Have you got them now? If not, clear your browser cache and the game cookies and they should appear 🤗
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Hello haven't had the new levels yet its just says random
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Non Lady_Choo je vide régulièrement les caches et toujours rien, et impossible de savoir avec le bouton random
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received this week's levels from 24/7 happy
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Not just levels. My pet rescue saga game totally dissapeard from my facebook page.... I can not access it.
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Hi and welcome to the community. It seems to be an outage at the moment, we are hoping to hear something soon but we have let the team know 🤗
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Just to update you, King are aware of it, there is an outage. We can still play on windows 10 and mobiles, just not connect right now 🙂
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