Loading and crashing issues in Pet Rescue Saga

xBlossomx

https://community.king.com/en/pet-rescue-saga/discussion/comment/2857706#Comment_2857706

@pinklady65 .mine is still not working. You're lucky your 's is working. Its so annoying 🙄. I haven't played for nearly a month now. Lost all rewards because of it. The Community Hub is not working too. I can only tag you for some reason 🤔🤔

pinklady65

https://community.king.com/en/pet-rescue-saga/discussion/comment/2857899#Comment_2857899

Can’t understand why it’s not working for you. Game works perfectly now. Have to start all over again to gain rewards but hopefully earn some daily. Strange!

kellan2001

I can't get in to the game to end the Petopia event (android and iOS), so hoping there will be an update that removes all traces (like the last time this happened).

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/2861497#Comment_2861497

On both devices have you exited the game completely. Restarted your phone/tablet then opened the game again?

On android, I would highly advise that you clear cache/play store cache and system cache so that if it updates towards the beginning of the week when it brings new levels, then it should be a clean install.

xBlossomx

https://community.king.com/en/pet-rescue-saga/discussion/comment/2862030#Comment_2862030

@Lady_Choo .so glad everything is fixed now. Thanks. Just got fixed in time for my favorite challenge.

I love ❤️ this challenge.

prawlins4

https://community.king.com/en/pet-rescue-saga/discussion/424543/loading-and-crashing-issues-in-pet-rescue-saga

What is the status of fixing the game. I am still unable to play the game and have not for over 3 weeks?

klkeane

https://community.king.com/en/pet-rescue-saga/discussion/comment/2856402#Comment_2856402

I’m having the same problem but only on my iPhone, works on my iPad.

xBlossomx

https://community.king.com/en/pet-rescue-saga/discussion/comment/2862839#Comment_2862839

👋 @prawlins4 welcome to the Community. It is working now.try to turn your device on and off.

GillianHill

https://community.king.com/en/pet-rescue-saga/discussion/comment/2857899#Comment_2857899

Me too!

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/2871220#Comment_2871220

You have issues with your game still? It should have gone since petopia finished.

If you have your progress saved, log out. Close the game completely. Restart your device, then open the game and log back in and hopefully it will be fixed!