Game Progression not transferring

frito

I play game on my phone, when I downloaded game to my pc and sign in with my information (that I use on my phone) it doesn't take me to my existing level but starts me at level 1. What am I doing wrong?

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/455416/game-progression-not-transferring

Hi and welcome to the community. Are you using Facebook or the Kingdom to log in? It should take you to the correct level which sounds like something in your log in is wrong.

frito

I finally got my correct info on my computer, but when I play and win a game it doesn't change on my phone?

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/comment/3092898#Comment_3092898

Which level are you on right now? There is an issue with one of the levels, but usually it works on phones and not the computer 🤔

frito

It seems to have worked itself out. Thank you for your help.

Lady_Choo

Thank you for letting us know 🤗