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Why has Petopia disappeared from my iPad but still available on my iPhone
Elizabeth_Oliver
Posts: 6
Level 2
in Support
why has petopia disappeared from iPad but still on iPhone
0
Answers
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Hello there! Welcome to our paw-some community! 🐾 If you had Petopia on your iPad since the very beginning, it should still be available. Please ensure that you are logged in with the same account on both devices.
Also, here are some troubleshooting steps that might help:- Restart the game: Close all open apps and reopen your game.
- Check for updates: Make sure both your game and device software are up-to-date.
- Memory: Ensure you have at least 2GB of free memory.
- Internet connection: Verify that you have a stable internet connection.
Let me know if this helps!
1 -
that’s worked! Thanks
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