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Can’t connect to the store
Cactussky14
Posts: 1
Level 1
in Support
why can’t I connect to the store in pet rescue game for several days now
0
Answers
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Hi and welcome to the community. Is it just the store you cannot connect to? You have tried logging out, rebooting your device and logging back in again?
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Hello @Cactussky14 Welcome to King Community. If you are having trouble loading events, connecting to the store or receiving connection error in your game then Restart your device because temporary files might be causing errors or network issues where your device is not connecting to the server or your local network properly and sometimes a simple resrart can solve this. Try to switch between Wi-Fi and mobile data. If these don't fix your problem then Turn Airplane Mode on and off to see of this can be resolved it or not.
Note: Please make sure your device is upto date and game as well.
Thanks!
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Its not an event. There is a connection issue that often has nothing to do with the players game. That is why I only asked the quesion I did.
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