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Why is it every time Petopia is on, after a few days, game wont connect on apple devices?

katyd39
katyd39 Posts: 8

Level 2
in Support

Petopia is back and after a few days my game won't connect on apple devices. It spins and spins. This has happened the last 3 or 4 times Petopia event occurred. What is the problem?

Answers

  • BossKing
    BossKing Posts: 588
    https://community.king.com/en/pet-rescue-saga/discussion/471956/why-is-it-every-time-petopia-is-on-after-a-few-days-game-wont-connect-on-apple-devices

    Hello @katyd39 Welcome to King Community. Please wait for a while to get a response from one of pet rescue saga team members to assist you about this matter. Appreciated your patience. Thanks

  • katyd39
    katyd39 Posts: 8

    Level 2

    They tell me to shut down my phone, reinstall etc. That doesn't work and this only happens for the Petopia events. Now, I can't play the game for 2 more weeks.

  • SilvyLou
    SilvyLou Posts: 5

    Level 2

    I have Apple products and it happens for EVERY SINGLE Petopia event. On my iPad, it takes exactly 1 hour for the game to open. Whenever I complete a level, my screen goes semi black and it takes another hour for the next level to start. I have to rest my iPad on an ice pack to prevent it from overheating while waiting for Petopia to open. Even after the event is over, it still takes an hour to open Pet Rescue so I must wait if I ever want to play it again. Last time this happened, I uninstalled it and when I reinstalled it, I lost all of the hundreds of boosters I collected. King games needs a solution to this problem.

Hey! Would you like to give us your opinion?

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