Petopia reset to level 1 (EDITED BY CM: Update the game)

wenmagne

I opened the game this morning and I was on level in the 20’s not sure which one but this morning it reset to level 1. Again. Second time this happened. So frustrating

Snow_Rider

Hi Pet Savers! Great news: the Studio has released a fix, so the issue with levels resetting to 1 should now be resolved. Please update your game to version 3.13.2.0 to ensure everything works smoothly.

Happy rescuing! 🐾😊

TonyAniston

i start with 67???

Lady_Choo

https://community.king.com/en/pet-rescue-saga/discussion/479008/what-is-wrong

You had that from the very beginning?

Yo3

Screenshot_20241207_215914_com.king.petrescuesaga.jpg

En mi caso arranqué de 0.

TonyAniston

vom ersten Tag an habe ich das

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/479008/what-is-wrong

Hi @TonyAniston it might be some retained data from your last Petopia (is that how far you got?)
Close the game, clear your cache and open it again.
Please let us know if this glitch continues?

Lynette

https://community.king.com/en/pet-rescue-saga/discussion/479056/petopia-reset-to-level-1

Hi @wenmagne - are you making sure to save your game progress when you play?
Sometimes this glitch is only temporary and reloading retrieves your data.
Please let us know what device you play on (it might help in solving the problem) thanks

TonyAniston

alles getan aber es hat sich nichts geändert. Ich bezahle und kann nichts nutzen das ist so ärgerlich 😠

Yo3

A mi también me pasó, hasta hace un rato iba en el nivel 52 y ahora está en nivel 1.

Sin dudas que hay algo que no anda bien, somos muchos con el mismo problema.

Tanto en el cel, como en la compu.

Yo3

Screenshot_20241207_215914_com.king.petrescuesaga.jpg

Screenshot_20241209_154752_com.king.petrescuesaga.jpg

Así iba hace unos días, hoy volví a 1.

Algo no está bien y hay que decirlo.

TonyAniston

traurig das die einem nicht helfen.