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Game is running in slowmotion

niki1911
niki1911 Posts: 14

Level 2

edited October 2020 in Support

Game is running in slowmotion on Facebook. 😣 I'm not able to upload small video.

Comments

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to our Community

    Please  clear the cache and cookies on the browser. 

    Make also sure your browser is up to date. You can check if it's updated here.

  • niki1911
    niki1911 Posts: 14

    Level 2

    Thanks for your suggestion but my browser is up to date and clearing cache and cookies didn't help. 😫

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @niki1911 and welcome to our Community!

    Are you playing on a PC or Mac?

  • niki1911
    niki1911 Posts: 14

    Level 2

    PC.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Thanks!

    Make sure the browser is updated to the latest version. You can check this by clicking HERE.

    Try also different browsers. Supported browsers are Google Chrome, Mozilla Firefox, Opera and Edge.

    You can also download the game as an app from Microsoft Store here and play via the Windows app instead. Sync the progress by connecting the app to Facebook when you open the game.

    Please also note that Microsoft no longer supports their old systems Windows XP, Windows Vista or Windows 7. Therefore we recommend to play on Windows 10 to guarantee that the game works.

  • niki1911
    niki1911 Posts: 14

    Level 2

    I've downloaded the app and that works.. Thanks a lot for the help.😊

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