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⚠️ Game pushed back to level 3792?

Crazy Cat Lad
Crazy Cat Lad Posts: 14,124
edited April 2021 in Support
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Did you suddenly got pushed back to level 3792 in the game even though you had played past it?

Something went wrong recently which caused some plyers getting pushed back to level 3792. The issue is being looked into and hopefully be fixed soon. When the fix is in place, you should be back to your level.

Stay tuned on this page for more info and updates on the issue!

Best Answer

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited April 2021 Answer ✓

    This issue should now be fixed and all players should be back on the correct level.

    If you still have this issue in your game, please let us know so we can help you out.


«134

Answers

  • Angela_26091965
    Angela_26091965 Posts: 2

    Level 1

    edited April 2021

    (EDITED by CM - Unsupported language) 

  • Geegeorge
    Geegeorge Posts: 5

    Level 2

    Levels got reset back to 3792 when I was waiting for new levels to open.   King sent me an email of how to fix that but it didn't work.

  • Lynette
    Lynette Posts: 7,053

    Hi @Geegeorge

    This appears to be happening to lots of players today.

    When there is a problem like this that seems to be affecting so many, we just need to wait for them to fix the glitch 


  • Lynette
    Lynette Posts: 7,053

    Hi @Angela_26091965

    This appears to be happening to lots of players today.

    When there is a problem like this that seems to be affecting so many, we just need to wait for them to fix the glitch 

    If you play on a different device try using it until the problem is fixed.

  • Amyhaynes1985
    Amyhaynes1985 Posts: 1

    Level 1

    Hi, I seem to have an issue with my levels. I was on level 4200+ but it has thrown me back to level 3792, i can't even get passed level 3792 as it says new levels are coming soon. Iv'e read through some of the previous comments even though i can see they was posted 2017, iv'e tried to reload the page a couple of times and i'm still where i shouldn't be. Can you help please. Thank you Amy

  • Keka_Coelho
    Keka_Coelho Posts: 1

    Level 1

    edited April 2021

    (EDITED by CM - Unsupported language) 

  • JJLC
    JJLC Posts: 173

    This has literally just happened to me. I was waiting for new levels to open and it's gone back to 3792. Perhaps King will send me an email ??

  • JJLC
    JJLC Posts: 173

    This has literally just happened to me. I was waiting for new levels to open and it's gone back to 3792.

  • JJLC
    JJLC Posts: 173
    edited April 2021

    I've been waiting for new level to open, I think it was about 4212 and then without any warning it's now showing level 3792 with a barrier waiting to open !! Will this be sorted so I go back to my original level ?? .... Also when I click on Help Stuck Players, it won't allow me to help them because they are stuck on level 4206 !!

  • luzaly
    luzaly Posts: 6

    Level 2

    It's happened to me too... I was waiting for new levels to open too and it's gone back to 3792... In my cel the game shows 4212 level,and wait... 🙄

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