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Why is my daily bonus not working?

Bratty-2
Bratty-2 Posts: 1

Level 1

My daily bonus is broken it says I have 14 days left but half the gifts are missing can't get any gifts been this way for 2 weeks now.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Bratty!

    Have you tried playing the game on King.com? I've never had any issues with the daily bonuses after switching so it might work for you as well.

    I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website 

    Once done your progress is synchronized and you should now be able to receive the daily bonuses without any issues.

    Cheers :-)

  • ebee8472
    ebee8472 Posts: 72

    Level 3

    Yesterday my daily reward popped up then vanished without me seeing said reward. today, my daily login went from 190+ to zero because of this....as well as my daily reward. Second, today, my daily challenge, even though i beat it, didn't reward me....like a super quick blink and miss it.....like the site is doing "here's your.....oops, sorry wrong person" BTW, this is on Facebook, not some fancy phone app.

  • sybilsfriend
    sybilsfriend Posts: 1

    Level 1

    Where and why did my daily bonus disappear?

  • Angie098
    Angie098 Posts: 7

    Level 2

    Why is that not working?

  • ebee8472
    ebee8472 Posts: 72

    Level 3

    candy crus lately hasn't let me get daily bonus......with Pet Rescue, i guess it was because several minutes passed before I clicked on my "reward"....maybe.

  • Angie098
    Angie098 Posts: 7

    Level 2

    Really?

  • ebee8472
    ebee8472 Posts: 72

    Level 3

    I found out, similar to having to play a few times, then exit to map to get my 30 day bonus......I found out I can get my daily bonus.....I usually click on it before I start playing.

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