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It doesn't let me advance once friends give me more lives. I have received more than enough extra lives/friends help and it keeps asking me over and over to ask for help. I have repeatedly asked for help and still no solution to the issue at hand. Please help as this is my one and only favorite game.
Are you stuck at a roadblock Rebecca? Lives don't let you move forward it's normally only tickets that do that. Not sure if its the case for you but if you have a lot of messages in your inbox it can be cause issues receiving the tickets. Another player on here made a video for Soda but the general concept applies to all of the games since they use the same messaging system, hope it helps!