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gifts not allocated in mystrymountain challange

MadeleineDuRand
MadeleineDuRand Posts: 2 Newbie
in Support

In this past weekends challange i did not recieved my coulor baloons rewarded at the en of the game after completing level 5 i am so dissapointed

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Madeleine. Welcome to King Care. I can understand your disappointment at not receiving your rewards, so let's make things right again. :-)Β 

    I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.Β 

    Have a lovely day!Β 

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  • MadeleineDuRand
    MadeleineDuRand Posts: 2 Newbie
    Answer βœ“

    I am sorry but is it the messagebox in the game itself because there is no message there or where do i find the inbox message

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    I am sorry but is it the messagebox in the game itself because there is no message there or where do i find the inbox message

    Hi- If you open King Care on a desktop on the top right hand corner next to "Log out" there should be a white envelope. :-)
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