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Hi @laurabookey12, thanks for coming to the Community, where we do read and address problems 😉 (I'm not sure which 'reviews' you are asking about?)
When a glitch like this happens in a level it often means that you need to update your game to the latest version. Go to your app store and look for an update button.
Please come back and let me know if it helps?
I'm sorry that updating did not help.
The level is working fine in my game so this glitch might be to do with your game.
Contact Player Support at this link: King Contact
Hopefully they can help.