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my candy crush saga wont load on my PC, and it wont let me play on my IPad.

pstw Posts: 1

Level 1

January 2017 in Support

candy crush saga don't open on my PC ,  My IPad will open and work sometimes . if i hit send gifts, lives. it shuts down. this has been an ongoing thing fore about 2 months. help please. 

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Answers

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  Kristie_Bittner Posts: 1

  Level 1

  January 2017

  I don't have an answer but same thing is happening to me ! I have everything updated and everyone it opens and I am almost to playing screen it crashes ! 

  Frustrated too! I hope u get an answer 

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  Johnny_Ryall Posts: 3,725

  January 2017

  Hello,

  For help with the game not loading on your PC please see this thread:

  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

  For help with the issue on your iPad, this thread should help:

  https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

  Kind regards,

  Johnny

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