Pet Rescue Saga

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Pet Rescue Saga

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How to get my history back iPhone7

Pet Rescue. I recently lost all history on my iPhone7 for Pet Rescue and Candy Crush, my other Apple devices work okay. I've logged off and back on again - no improvement. If appears to be logging onto a different/wrong Facebook account. How can I correct this.

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Hi William!

I have seen other threads with the same issue and found that the below steps can get the mobile device back to your game account.

1) Delete the Facebook app and Candy Crush Soda Saga as well as Pet Rescue Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from iTunes (please wait with installing the Facebook app)

5) Open Candy Crush Soda Saga and you can now connect it to correct Facebook account. Same procedure for Pet Rescue Saga.

6) Once you're connected you can proceed by reinstalling the Facebook app.

Cheers :-)

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Accepted answers

All comments

Hi William!

I have seen other threads with the same issue and found that the below steps can get the mobile device back to your game account.

1) Delete the Facebook app and Candy Crush Soda Saga as well as Pet Rescue Saga on your device (please note that boosters and lives will be lost)

2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache

4) Turn on the device and download the game again from iTunes (please wait with installing the Facebook app)

5) Open Candy Crush Soda Saga and you can now connect it to correct Facebook account. Same procedure for Pet Rescue Saga.

6) Once you're connected you can proceed by reinstalling the Facebook app.

Cheers :-)

Unresolved ticket – rewarded ad failure with gold bar and booster loss ticket #16269314
I am at level 3607 in Pet Rescue Saga. While playing, I watched all rewarded video ads offered for extra moves, but the ads were not credited. I then accepted an offer to use 9 gold bars, which were deducted, but I received fewer moves than promised and a message stating the ads were not fully watched. After closing the…
Nivel
No puedo pasar el nivel 3571
Important
Why can't I access the pet rescue saga town? When I downloaded the app it says it has it and everybody else that has the game has it but I can't seem to get it to pop up at all
I need help
My life timer has been stuck for years and never resets. I’m on level 317 and cannot progress. Please fix the timer.
perte des boosters
Bonjour, J'ai fait une nouvelle install pour win 11 et j'ai reinstallé CANDY avec mon adresse mail. J'ai récupéré mon niveau mais perdu tous mes boosters, comment faire pour les récupérer. Merci par avance

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Discussions
Latest news about Pet Rescue Saga!
Support
Get help & check the FAQs
Level Tips & Help
Contests
Win Gold Bars and more!
Ideas
Help us make the game even better!
Off-Topic

Recent Announcements

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