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How do you handle a billing issue? I had signed a credit card for billing purposes.

Krystal_Tkaerys
Krystal_Tkaerys Posts: 2

Level 1

My billing was supposed to be done to my credit card.  And it was but you were also billing me through Paypall.  This started towards the end of September.  I am sorry to say that I will not be able to purchase anything again until this is resolved. 

Please contact me as soon as you can.  thank you.

Answers

  • Lynette
    Lynette Posts: 7,108

    Hi Krystal, could it be that your credit card is attached to paypal?   That is how mine works.  The money comes off the card via paypal.  Check your balances to see if you are being billed twice.   Post here again if this is not what is happening and I'll notify one of the King team for you.

  • Krystal_Tkaerys
    Krystal_Tkaerys Posts: 2

    Level 1

    this did not address my question.  I want KING customer service to check out their billing.  I believe I have been double charged.

Hey! Would you like to give us your opinion?